Terms written for working law firms.

These are the default terms that apply when a firm uses SupaCorp. Firms with negotiated agreements should rely on the signed document; that agreement controls where it differs from this page.

Effective April 26, 2026

The terms

The default agreement, in short sections.

Read each section in turn. Plain language. No surprises buried in the middle.

The agreement: These terms govern the use of the SupaCorp entity management platform ("the Service") by a Canadian law firm or sole practitioner ("Customer"). By creating an organization or signing in, the Customer accepts these terms. Where a Customer has signed a separate master services agreement or order form with SupaCorp, that document controls and these terms supplement it.
The Service: SupaCorp provides software for managing corporate records, generating documents, running corporate workflows, collecting client intake, tracking deadlines, and integrating with third-party legal practice tools. The Service is provided as software-as-a-service. We may update functionality, fix defects, and improve performance from time to time without prior notice when changes do not materially reduce the Service.
Customer data and ownership: All entity records, documents, intake submissions, and other content the Customer or its clients submit to the Service ('Customer Data') belong to the Customer. SupaCorp claims no ownership over Customer Data. We process Customer Data only to deliver the Service and to support the Customer, in accordance with our Privacy notice.
Confidentiality: We treat Customer Data as confidential. Our staff access Customer Data only as necessary to operate the Service or to provide support, and only with the level of access required for the task. We will not disclose Customer Data except (a) to the Customer's authorized users, (b) to sub-processors bound by written confidentiality, or (c) where required by law, and we will give the Customer notice unless legally prohibited.
Acceptable use: The Customer agrees to use the Service in compliance with applicable law and the rules of professional conduct that apply to its practice. The Customer will not use the Service to upload material it does not have the right to process, to attempt to defeat security controls, to interfere with other firms' use of the Service, or to send unlawful communications.
Authorized users and roles: The Customer is responsible for the conduct of its authorized users. The Customer will keep credentials confidential, assign appropriate roles inside the Service, and remove access for users who leave the firm. Sharing a single user account between people is not permitted.
Fees and billing: Subscription fees, billing terms, and any usage thresholds are set out on the pricing page or in a signed order. Fees are payable in advance. Late amounts may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law. Taxes are additional where applicable.
Term and termination: The Customer may cancel an active subscription at any time, effective at the end of the then-current billing period. SupaCorp may suspend or terminate access for material breach (including non-payment) on reasonable notice. On termination, the Customer can export entity records, minute books, and Customer Data. After a wind-down period, the Customer's data will be deleted from production systems consistent with our Privacy notice.
Service availability: We aim for high availability and use reputable cloud infrastructure to deliver it, but the Service is provided "as available." We perform routine maintenance and will use reasonable efforts to schedule disruptive maintenance outside business hours. Specific availability commitments, if any, are stated in a signed order.
Third-party integrations: The Service can integrate with third-party tools (including Microsoft 365, Actionstep, Clio, QuickBooks, and Cosmolex). The Customer is responsible for its agreements with those third parties. We are not responsible for outages, changes, or terms of service of third-party tools the Customer chooses to connect.
Disclaimer; legal advice: SupaCorp is software for legal professionals. It is not a law firm, does not provide legal advice, and does not establish a lawyer-client relationship. Documents the Service generates are templates and outputs based on inputs provided by the Customer. The Customer remains responsible for reviewing all generated material before delivery to its clients or filing with any registry.
Limitation of liability: Except for breaches of confidentiality, SupaCorp's aggregate liability arising out of these terms is limited to the fees paid by the Customer to SupaCorp in the twelve months immediately preceding the event giving rise to the claim. Neither party is liable for indirect, incidental, special, consequential, or exemplary damages, including lost profits, lost goodwill, or business interruption.
Indemnity: The Customer will defend and indemnify SupaCorp against third-party claims arising from Customer Data the Customer had no right to process or from the Customer's use of the Service in breach of these terms. SupaCorp will defend and indemnify the Customer against third-party claims that the unmodified Service infringes a Canadian intellectual property right.
Governing law: These terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable there. The parties attorn to the exclusive jurisdiction of the courts of Alberta for any dispute arising under these terms, subject to either party seeking injunctive relief in any court of competent jurisdiction.
Changes: We may update these terms when our practices materially change. We will post the effective date below and, for ongoing engagements, notify firm administrators by email of material changes. Continued use of the Service after the effective date constitutes acceptance of the updated terms.
Contact: Questions about these terms can be sent through the Contact page or to legal@supacorp.ca.